Naturepedic stands behind this crib mattress with a comprehensive Lifetime Limited Warranty, reflecting their dedication to durability and infant safety standards. We recommend registering your Naturepedic mattress promptly to ensure you receive important product updates and safety notifications. Registration also establishes your ownership record, which streamlines any future warranty service needs. The registration process is straightforward and can be completed through Naturepedic's official website in just a few minutes.

Naturepedic's Product Registration

To clean your waterproof crib mattress, simply wipe the surface with a damp cloth. You can use a mild cleanser on the soiled surface or some hydrogen peroxide (3%) or rubbing alcohol to sanitize. All breathable models have removable machine washable covers, and the waterproof surface underneath can be cleaned per the previous waterproof instructions. 

Crib mattresses with quilted surfaces are not waterproof and are spot clean only. For these models, we recommend using an organic waterproof protector pad to prevent fluids from seeping into the mattress.

Product Care

Learn more about Naturepedic's  non-toxic approach

FAQ

Frequently Asked Questions

Is this mattress truly non-toxic and safe for my baby?

Yes. This mattress is EWG Verified, meeting strict standards to avoid harmful chemicals. It contains no polyurethane foam, vinyl/PVC, phthalates, flame retardants, formaldehyde, or fiberglass. Every material is carefully selected for safer, healthier sleep.

How do I clean the mattress when accidents happen?

It features a fully waterproof, wipe-clean surface, including sealed seams. Spit-up, diaper leaks, and spills won’t soak in. Simply wipe with a damp cloth and mild soap — no scrubbing or lingering odors.

Is the mattress firm enough for safe infant sleep?

Yes. A firm, flat mattress surface is recommended by pediatricians and the CPSC. Reinforced edges provide additional stability for growing babies.

Will the mattress fit a standard crib?

Yes. Designed for all standard full-size cribs (approximately 27¼" x 51⅝" x 6"). Square corners ensure a snug, secure fit to protect your child.

Is the mattress lightweight for easy sheet changes?

Yes. The patented WaveSupport™ core makes the mattress extremely lightweight, making nighttime sheet changes quick and simple.

Does this mattress work for both infants and toddlers?

Yes. The 2-stage dual-firmness model features a firmer side for infants and a slightly softer toddler side. Flip as your child grows.

Are any flame retardants or harmful chemicals used?

No. It meets all safety and flammability standards without chemical flame retardants or fiberglass. The mattress is made from food-grade polyethylene and polyester.

What certifications does it have for safety and chemical emissions?

This mattress is EWG Verified and meets GREENGUARD / GREENGUARD Gold standards. It is formaldehyde-free and made with food-grade materials for a healthier sleep environment.

What if the mattress is defective or damaged?

Defective or damaged mattresses are eligible for return or replacement if reported within 60 business days of purchase. Must be returned in original packaging and condition.

Is the mattress breathable? Could it help reduce overheating?

Yes. The breathable, waterproof design promotes airflow while preventing moisture, mold, and bacteria growth — supporting cooler, healthier sleep.

How much does shipping cost?

We offer free standard shipping within the contiguous U.S. International or freight shipping may have additional charges.

How long will it take before my order ships?

Most in-stock items ship promptly. Shipping times vary by location and demand.

What if my mattress arrives damaged or defective during shipping?

Inspect the mattress upon arrival. Do not sign without noting damages and contact us immediately. Photos and invoice are required. 

Can I return the mattress if I change my mind?

No. Due to hygiene concerns, mattresses cannot be returned for buyer’s remorse or aesthetic reasons.

What if the mattress is defective?

Defective mattresses are eligible for return or replacement if reported within 60 business days. Must be returned unused and in original packaging.

Is there a restocking fee?

Yes, a 20% restocking fee applies for approved returns.

Are used or assembled mattresses eligible for return?

No. Opened, used, or assembled mattresses are not eligible.

Will I get a refund for shipping if I return a mattress?

No. Shipping is non-refundable. Refunds or store credit are issued for approved returns minus the restocking fee.

How do I start a return or report a defect?

Contact customer service for a Return Authorization (RA) number, including your invoice and photos if applicable. Ensure the mattress is unopened and in original packaging.

How long do I have to request a return or report a defect?

You have 60 business days from purchase to request a return or report a defect. After this period, returns are not guaranteed.

Is there a Product Guarantee on my mattress?

Every mattress is proudly made in the USA and comes with a Lifetime Limited Warranty,