Frequently Asked Questions
What is Bungle Nursery Cribs?
Bungle Nursery Cribs (BungleCribs.com) is an online nursery retailer specializing in cribs, nursery furniture, mattresses, baby essentials, and products designed to help families create beautiful and functional spaces for their little ones.
Are the products sold on BungleCribs.com authentic?
Yes. We partner with trusted brands, authorized distributors, and approved suppliers to provide genuine products backed by manufacturer standards and applicable warranties.
Where do your products ship from?
Many products are shipped directly from our trusted supplier partners. This allows us to offer a larger selection of nursery products while ensuring efficient delivery directly to your home.
How long does shipping take?
Shipping times vary by product, supplier, and destination. Estimated shipping information is provided on each product page and tracking information is provided once your order ships.
Will my order arrive in multiple shipments?
Yes. If your order contains products from different brands or suppliers, items may ship separately. You will receive tracking information for each shipment when available.
Do you offer free shipping?
Shipping options vary by product and supplier. Available shipping costs and delivery options are displayed during checkout.
Are your cribs safe for my baby?
Our nursery products are sourced from reputable manufacturers that design products to meet applicable U.S. safety standards and testing requirements.
What mattress size do I need for a crib?
Mattress requirements vary by crib model. Please review the product specifications on each crib page for the recommended mattress size.
Do your convertible cribs grow with my child?
Many of our convertible cribs are designed to transition from a crib into toddler beds, daybeds, or full-size beds with the appropriate conversion kits. Conversion options vary by model.
Do crib conversion kits come included?
Conversion kits are sold separately for many convertible cribs. Please review the product description to confirm what is included with each model.
Do your nursery furniture products require assembly?
Yes. Most nursery furniture requires assembly. Manufacturer instructions and required hardware are included with your purchase.
What materials are nursery furniture products made from?
Materials vary by manufacturer and product. Many nursery furniture pieces are constructed using solid wood, engineered wood, or a combination of both. Product specifications are listed on each product page.
How do I clean and maintain nursery furniture?
We recommend following the manufacturer's care instructions included with your product. Generally, use a soft damp cloth and avoid harsh chemicals or abrasive cleaners.
Do your products come with warranties?
Yes. Warranty coverage varies by brand and product. Most products include manufacturer warranty coverage for defects in materials or workmanship. Visit our Warranty Information page for additional details.
What if my product arrives damaged?
If your product arrives damaged, please contact our Customer Care team as soon as possible with your order number and photos of the damage. We will help coordinate the appropriate resolution.
Do you offer replacement parts?
Many manufacturers offer replacement parts for eligible products. Contact our Customer Care team and we will help guide you through the process.
Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel your order. Once an order has entered processing or shipment, modifications may no longer be possible.
What is your return policy?
Return eligibility varies by product and supplier. Please review our Returns & Exchanges policy for complete details regarding return timeframes and requirements.
How do I track my order?
Once your order ships, tracking information will be sent to the email address provided during checkout.
Do you offer discounts or promotions?
Yes. We periodically offer promotions, special offers, and savings opportunities. Join our email list to stay informed about upcoming offers.
Do you sell products for twins or multiple children?
Yes. We offer nursery furniture and baby essentials designed to support growing families and a variety of nursery needs.
Do you sell mattresses separately?
Yes. We offer nursery mattresses and accessories from trusted brands. Mattress compatibility varies by product, so always check the recommended dimensions before purchasing.
How can I contact Bungle Nursery Cribs?
You can contact our Customer Care team through our Contact Us page. We are happy to assist with product questions, orders, warranty information, and general support.